Rigel Technology IT Infrastructure Project
October 6, 2025
Tech Clone Office Setup & IT Renovation Project
October 6, 2025DNH BPO Office Setup & IT Infrastructure
Large-scale enterprise IT infrastructure deployment for BPO operations featuring 100 workstations, VMware servers, private cloud storage, 16 IP cameras, Azure AD integration, and Microsoft Teams for seamless collaboration.
DNH BPO
DNH BPO
DNH BPO is a Business Process Outsourcing company based in Malaysia. Operating at enterprise scale, they required a robust, scalable IT infrastructure to support their large-scale BPO operations with 100+ employees.
DNH BPO engaged GC Tech to deliver a complete office renovation including server room construction, enterprise-grade servers with VMware virtualization, private cloud storage, CCTV surveillance, and seamless branch connectivity.
Project Goals
Large-Scale Infrastructure
Establish a fully functional IT infrastructure to support large-scale BPO operations with 100+ workstations.
Secure Server Room
Build a secure and scalable 78 sq.ft server room for business continuity and data protection.
Storage & Backup
Enhance workplace efficiency with reliable networking, storage, and backup solutions.
Branch Connectivity
Ensure seamless communication across branches through secure SSLVPN connectivity.
Cloud Integration
Integrate local infrastructure with Azure AD and Microsoft 365 for identity management.
Microsoft Teams
Enable collaboration and communication through Microsoft Teams deployment.
Supplied & Installed Items
Server & Infrastructure
42U Server Racks
Full-height server racks with structured layout for enterprise equipment
HP Proliant DL360 Gen 9 Servers
Enterprise-grade servers with VMware virtualization setup
Cisco 2950 Switches
Managed switches with patch cord connections for structured networking
Synology 16TB NAS
Private cloud storage for centralized file management and backup
Security & Power
Fortigate 100E Firewall
Enterprise firewall with SSLVPN for secure branch connectivity
Eaton 3kVA Blade UPS Units
Reliable backup power providing 1 hour 35 minutes runtime
High-Resolution IP Cameras
CCTV surveillance with 32TB storage and 90-day retention
Workstations & Software
Dell Vostro 3650 Workstations
Business-grade desktops for large-scale BPO operations
Microsoft Office 365 Licenses
Cloud productivity suite with Microsoft Teams for collaboration
Scope of Work
Network Design & Server Room
Designed and implemented network infrastructure with structured cabling. Built a 78 sq. ft. server room with proper layout and ventilation.
Server Rack & UPS Setup
Provided and configured two 42U server racks. Installed 4× Eaton 3kVA UPS units for reliable 1h35min backup power.
Server & VMware Configuration
Supplied and configured 2× HP Proliant DL360 Gen 9 servers with VMware virtualization for enterprise workloads.
Storage & CCTV Setup
Supplied and configured Synology 16TB NAS for private cloud. Installed 16 IP cameras with 32TB storage and 90-day retention.
Firewall & Identity Management
Configured Fortigate 100E with SSLVPN for branch connectivity. Implemented Local AD with Azure AD sync for identity management.
Workstations & Office 365
Supplied and installed 100 Dell Vostro 3650 PCs. Managed Office 365 licensing and implemented Microsoft Teams.
Challenges & Solutions
Challenge
Designing a scalable IT infrastructure to handle high workloads from 100+ users simultaneously.
Solution
Built a structured server room with enterprise-grade racks, dual VMware servers, and high-capacity networking equipment.
Challenge
Ensuring long backup duration for continuous BPO operations where downtime means lost revenue.
Solution
Deployed 4× Eaton 3kVA UPS units providing more than 1 hour 35 minutes of backup power for critical systems.
Challenge
Integrating local infrastructure with cloud solutions (Azure AD, Office 365) for modern identity management.
Solution
Implemented hybrid setup with VMware servers, Synology NAS private cloud, and Azure Active Directory synchronization.
Results Achieved
Enterprise-Ready
Fully equipped office IT infrastructure for large-scale BPO operations.
Continuous Uptime
Achieved continuous uptime with redundant UPS power backup.
Enhanced Security
Data security with private cloud, CCTV, and firewall protection.
Cloud Collaboration
Seamless collaboration through Microsoft Teams and Office 365.
Scalable Foundation
Ready for future branch connectivity and business growth.
GC Tech provided us with a complete office IT setup that exceeded expectations. From server room design to cloud integration and Microsoft Teams deployment, every part was handled professionally. Their expertise ensured our operations ran smoothly with zero downtime, and the infrastructure is scalable for our growing business. Highly recommended partner for IT and office setup solutions.
Brands & Technologies
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