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🏢 Enterprise IT Setup

Alpha BPO IT Infrastructure & Office Setup

Complete enterprise IT infrastructure deployment for a BPO company, featuring Fortinet security, Cisco networking, Dell workstations, and full office setup delivered on time and within budget.

🏢
Client Alpha BPO Sdn Bhd
💼
Industry Business Process Outsourcing
📍
Location Kuala Lumpur, Malaysia
📅
Date June 2022
14
Workstations
10
Laptops
28
Monitors
42U
Server Rack

Alpha BPO Sdn Bhd

Alpha BPO is a Business Process Outsourcing company based in Kuala Lumpur, Malaysia. They provide outsourced services to businesses, requiring a secure, reliable, and high-performance IT infrastructure to support their daily operations.

To prepare for their new office, Alpha BPO engaged GC Tech to deploy a complete IT infrastructure solution from networking and security to workstations and peripherals.

BPO Industry Enterprise Kuala Lumpur

Project Goals

🔒

Secure Infrastructure

Deploy a secure and high-performance IT infrastructure to support daily BPO operations.

🌐

Network Connectivity

Ensure smooth network connectivity and reliable system backup across the office.

💻

Business Workstations

Provide staff with powerful, business-grade workstations and monitors.

🛡️

Centralized Security

Implement a centralized security and management system for enhanced data protection.

Supplied & Installed Items

🔐 Network & Security

Fortinet FortiGate 81F Bundle

Enterprise firewall with 24x7 FortiCare and FortiGuard Unified Threat Protection (UTP) for 1 year

Cisco Catalyst 2960X Switch

48-Port Gigabit managed switch with SFP uplinks (Refurbished)

TP-Link EAP620 Access Points

WiFi 6 dual-band access points for fast and stable wireless connectivity

🖥️ Infrastructure

42U Server Rack

Power distribution with 10-way socket and 3m power cord

3KVA Online UPS

Provides stable power backup for servers and network equipment

💼 Workstations & Devices

14×

Dell OptiPlex 3090 SFF

i5-10505 processors, 16GB RAM, 256GB SSD, with 3-year ProSupport and Onsite Warranty

28×

Dell 22" SE2222H Monitors

Full HD LED monitors with low blue light and anti-glare technology

10×

Dell Inspiron 3515 Laptops

AMD Ryzen 5, Windows 11, 512GB SSD, Microsoft Office Home & Student 2021

15×

UGREEN DP to HDMI Cables

For display connectivity and setup

10×

Logitech Wired Mouse

Reliable peripherals for daily operations

Scope of Work

1

Firewall Configuration

Delivered and configured Fortinet FortiGate 81F firewall for enterprise-grade network security.

2

Network Switch Setup

Installed and tested Cisco Catalyst 2960X switch for stable LAN connectivity.

3

Server Rack Installation

Mounted and organized equipment in a 42U server rack with structured power management.

4

UPS Deployment

Deployed 3KVA UPS ensuring continuous power and equipment protection.

5

Workstation Setup

Supplied and configured 14 Dell OptiPlex PCs and 10 Dell Inspiron laptops with Windows and Office setup.

6

WiFi & Final Testing

Installed TP-Link access points and completed all software installation, network configuration for turnkey handover.

Challenges & Solutions

⚠️

Challenge

Delivering a complete IT infrastructure setup within a limited timeframe.

Solution

Coordinated a structured deployment schedule with minimal downtime and efficient resource allocation.

⚠️

Challenge

Ensuring all systems—from servers to workstations—operate seamlessly on a unified network.

Solution

Configured Fortinet FortiGate 81F and Cisco 2960X to optimize security and network performance.

⚠️

Challenge

Maintaining optimal performance and security across wired and wireless connections.

Solution

Integrated WiFi 6 access points and Dell business devices for a stable, secure, and high-speed workspace.

Results Achieved

Fully Operational Office

Delivered a fully operational office IT setup ready for business operations.

Network Stability

Achieved network stability and enhanced cybersecurity with Fortinet solutions.

Improved Productivity

Improved employee productivity through fast and reliable hardware.

Business Continuity

Ensured business continuity with 3KVA UPS power backup.

On Time & Budget

Completed the project on time and within budget, meeting all client expectations.

"
GC Tech delivered a complete office IT setup with excellent professionalism. From Fortinet firewall integration to workstation setup, everything was smooth and efficient. Their attention to detail and support made the transition seamless. Highly recommended for reliable IT solutions.
🏢
Alpha BPO Management Client

Brands & Technologies

Fortinet Cisco Dell TP-Link Windows 11 Microsoft Office WiFi 6 UPS Backup

Looking to Set Up Your Office IT Infrastructure?

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