Reservations & Attendance
Book by branch, service and available time. Capacity checks account for service duration and cleaning gaps. Staff follow arrival, room entry and completion; customers can cancel or reschedule their reservations.
Tamagawa Hokutolite Steam / Custom Web Application
Tamagawa.
From Booking to Back Office.
A wellness business has more to manage than its next appointment. We built a connected platform for customer bookings, branch operations, packages, point of sale, invoices and stock—alongside an English and Chinese customer website.
- Client
- Tamagawa Hokutolite Steam
- Scope
- Website & Operations Platform
- Languages
- English & Simplified Chinese
- Built With
- Laravel 13
The Project
Connect the Visit
With the Work Behind It.
A reservation, a package balance and an invoice describe different parts of the same customer relationship. Keeping them connected gives branch teams the context they need when a customer arrives, buys a product or pays an outstanding balance.
Tamagawa brings these workflows into one application. Customers manage their own bookings, staff handle daily operations, and managers review activity within their permitted branches. The interface previews shown here use demonstration records, including sample branches and prices.
Platform Features
Built Around Daily Operations.
From the first booking to the remaining invoice balance, each workflow has a clear place.
Customer Session Packages
Purchased session packages stay connected to the customer record. Package balances and reservation redemption support repeat visits, with an audit history for manager corrections.
Point of Sale & Invoices
Bring services, packages and physical products into one sale. Record full or partial payments against an invoice and keep the outstanding balance visible for later collection.
Products & Stock
Track physical stock and connect issued sales with stock movements. Managers can make adjustments with reasons, keeping a history of changes rather than replacing the balance without context.
Event Sales Workspace
Create event-specific product, service and package offers. A dedicated checkout keeps event customer orders, invoices, collections and linked stock history together.
Management & Reporting
Review activity by branch and date, with invoice sales shown separately from money collected. Scoped, read-only accountant links support sharing the selected reporting period and branches.
The Customer Experience
A Calm Front Door.
A Practical Customer Account.
The customer website introduces the experience, services and branches through an ivory and green design. Phone-number and password accounts give customers access to their own reservations and package information.
English and Simplified Chinese extend across the website, customer accounts and staff workspace. Language switching keeps the current page and filters, while business records retain their original entered content.
Team Access
The Right Workspace
for Each Responsibility.
Four access levels and staff PIN sign-in support the team structure behind the branches.
System Admin
Application settings, branch setup and team-account administration.
Boss
Management visibility and business oversight within the assigned scope.
Branch Admin
Assigned-branch operations, reporting, stock adjustments and branch staff.
Branch Staff
Day-to-day customer, reservation and sales work for the assigned branch.
Your Next Project
Software That Follows
the Way You Work.
Planning a booking platform, branch workspace or sales system? Tell us how your business operates, and we can help define the application around it.