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    Get found first on Google, AI Overviews, and ChatGPT. We blend organic search, answer engines, generative engines, paid ads, and email.

    • SEO for Malaysian Businesses
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    Quick Start GuideNEW

    2-Way WhatsApp Quick Start Guide

    From Meta business verification to your first test send — get up and running in three short videos. Covers contact tagging, template approval, and pre-launch testing.

    1
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    Step-by-Step Guide

    How to Send Out a WhatsApp Campaign

    Learn how to send test messages and launch bulk WhatsApp campaigns using our platform — from login to delivery report.

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WhatsApp Official API + Co-Existence Mode

Two-Way WhatsApp Blasting
Official API & Co-Existence Solution

Send bulk WhatsApp messages, receive replies, automate conversations, and manage multiple agents — all through the official WhatsApp Business API with WhatsApp Co-Existence support. Keep using your WhatsApp Business App on your phone while broadcasting from our platform. Secure, reliable, and Meta-approved.

View Packages Get Free Demo
OfficialWhatsApp API
Co-ExistPhone + Platform
LocalSupport Team
Platform Preview

Powerful WhatsApp Marketing Dashboard

Easy-to-use web panel for broadcasting, automation, multi-agent inbox, and contact management. Click any screenshot to zoom in.

Two-Way WhatsApp Blasting Dashboard Overview
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WhatsApp Multi-Agent Inbox with Co-Existence
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WhatsApp Contacts & Subscriber Management
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WhatsApp Blasting Campaign Manager
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Why WhatsApp

Why WhatsApp Marketing Works

WhatsApp outperforms email, SMS, and social media for direct customer engagement.

98%
WhatsApp message open rate (vs 20% for email)
90%
Messages read within 3 minutes of delivery
40M+
WhatsApp users in Malaysia alone
WhatsApp Co-Existence

Use Your Phone & Our Platform — At the Same Time

With WhatsApp Co-Existence mode, you no longer have to choose between the WhatsApp Business App on your phone and the WhatsApp Business API platform. Use both — together.

Traditional WhatsApp API setups force you to stop using WhatsApp on your phone. With WhatsApp Co-Existence, your team can still chat from the mobile app while our platform handles bulk broadcasting, automation, and the multi-agent inbox — all on the same WhatsApp number.

What is WhatsApp Co-Existence?

WhatsApp Co-Existence is a new Meta-supported mode that lets one WhatsApp Business number work simultaneously on:

  • The WhatsApp Business App on your phone (for daily 1-to-1 replies)
  • Our WhatsApp API platform (for broadcasts, automation & team inbox)
  • Shared message history across both surfaces
  • No need to migrate away from your existing WhatsApp Business App

This is the newest and most flexible way to run WhatsApp marketing — you keep what already works, and add enterprise features on top.

Why Businesses Love Co-Existence

  • ✅
    No Disruption to Daily Operations

    Your team can keep using the WhatsApp Business App they're already comfortable with. No retraining, no workflow changes.

  • ✅
    One Number, Everywhere

    Customers still message your familiar business number. Phone replies and platform broadcasts share the same conversation history.

  • ✅
    Best of Both Worlds

    Personal phone chats when you need them, plus bulk broadcasting, chatbot automation, and multi-agent inbox when you scale.

Quick Start Guide

How to Send WhatsApp Blast in 3 Steps

Create templates, import contacts, and send a blast in just a few minutes.

Step 1

Create Message Template

Create your message first. This template will be used for blasting.

  1. Go to Left Menu → Bot Manager
  2. Click Message Template
  3. Click Create
  4. Enter a clear Template Name
  5. Type your Message Body
  6. Add a Button if needed
  7. Click Save when done
Step 2

Import Subscribers

Next, upload the contact list you want to send messages to.

  1. Go to Left Menu → Manage Subscriber
  2. Click Options
  3. Select Import
  4. Upload your subscriber list and complete the import
Step 3

Send WhatsApp Blast

Once everything is ready, you can send the blast immediately.

  1. Go to Left Menu → Broadcasting
  2. Click Create
  3. Enter a Campaign Name
  4. Select the Message Template you created earlier
  5. Click Save
  6. Click Top Right → Save to send the blast immediately
Enterprise Features

What You Can Do with Our Platform

Everything you need for professional WhatsApp marketing — with Co-Existence support built in.

📢

Broadcast Messaging

Send bulk messages to thousands of subscribers with just a few clicks. Rich media support included.

📱

Co-Existence Mode

Keep using your WhatsApp Business App on your phone while broadcasting from our platform — same number, same conversations.

🤖

Automation & Chatbot

Set up auto-replies, welcome messages, and chatbot flows to engage customers 24/7.

👥

Multi-Agent Inbox

Multiple team members can manage conversations from one dashboard. Assign, tag, and track chats.

🔗

CRM Integration

Connect with your existing CRM and systems via API. Sync contacts and automate workflows.

📊

Analytics & Reports

Track delivery rates, read rates, and engagement. Download detailed campaign reports.

Our Platform

Built In-House. Powered by the Official WhatsApp API.

We've developed our own WhatsApp marketing web application — engineered in Malaysia, running on the official Meta WhatsApp Business API with full Co-Existence support.

Our self-developed platform gives Malaysian businesses full control, local support, and direct access to enterprise-grade WhatsApp marketing — without the middleman markup or overseas-only service of reseller platforms.

Why We Built Our Own Platform

After years of working with off-the-shelf WhatsApp platforms, we engineered ours to be:

  • Stable and optimized for Malaysian businesses
  • Fully compliant with Meta (WhatsApp) policies
  • Built on the official Meta WhatsApp Business API
  • Supporting WhatsApp Co-Existence mode
  • Continuously updated based on client feedback

Every feature is built and maintained by our in-house team — so when you need a tweak, improvement, or custom integration, we can actually deliver it.

What This Means for Our Clients

  • ✅
    100% Official WhatsApp Business API

    Your WhatsApp number is activated through an official Meta-approved API channel, ensuring long-term reliability and account safety.

  • ✅
    Direct Pricing, No Middleman

    Because we develop and host the platform ourselves, you get competitive pricing without the reseller markup — and the savings stay with you.

  • ✅
    Enterprise Features, Built to Order

    Broadcast messaging, Co-Existence mode, automation & chatbot, multi-agent inbox, CRM integrations, and message template approval — plus custom features on request.

Local Support

Local-Based Support You Can Rely On

Unlike overseas-only providers, we offer local support, so you are never left alone.

📍 What Local Support Means

  • Fast response time during local business hours
  • Support via WhatsApp, email, or call
  • No ticket delays
  • No language barriers
  • No timezone issues

🛠️ We Assist With

  • Account setup & onboarding
  • WhatsApp Co-Existence activation
  • Message template approval
  • Automation & chatbot configuration
  • Troubleshooting & guidance

One Provider. Full Ownership.

You get our in-house WhatsApp API platform + hands-on local service, consultation, and custom development — all from one team.

This combination allows you to focus on growing your business — while we handle the technical and operational setup.

Who Is This For

Ideal for These Businesses

Our WhatsApp Official API & Co-Existence solution is perfect for businesses needing reliable customer communication at scale.

🏢

SMEs & Local Businesses

Reach customers directly with promotions, updates, and support.

🛒

E-Commerce Brands

Order confirmations, delivery updates, abandoned cart recovery.

🔧

Service Providers

Appointment reminders, booking confirmations, follow-ups.

🎓

Education Centers

Class schedules, registration updates, student communications.

🏨

Hospitality & Travel

Booking confirmations, check-in reminders, guest services.

🏥

Healthcare & Clinics

Appointment reminders, health tips, patient follow-ups.

Pricing

WhatsApp Official API Packages

Monthly panel rental with Co-Existence support. Message credits charged separately by Meta (Facebook).

RECOMMENDED
Pulse

For Growing Teams

RM28/month
  • ✓ 1 Workspace
  • ✓ 5 Team Members
  • ✓ 10,000 Contacts
  • ✓ Official WhatsApp API
  • ✓ WhatsApp Co-Existence
  • ✓ Broadcast Messaging
  • ✓ Multi-Agent Inbox
  • ✓ Chatbot & Automation
  • ✓ Message Templates
  • ✓ Campaign Reports
  • ✓ Priority Support
Get Started
Amplify

For Scaling Businesses

RM58/month
  • ✓ 2 Workspaces
  • ✓ 10 Team Members
  • ✓ 50,000 Contacts
  • ✓ Official WhatsApp API
  • ✓ WhatsApp Co-Existence
  • ✓ Broadcast Messaging
  • ✓ Multi-Agent Inbox
  • ✓ Advanced Automation
  • ✓ CRM Integration Ready
  • ✓ Campaign Reports & Analytics
  • ✓ Dedicated Support
Get Started
OPTIONAL ADD-ON

🧠 AI Memory & AI Auto-Reply

Turn your WhatsApp into a 24/7 AI assistant. It remembers every customer conversation, understands context, and replies intelligently — even while you sleep.

  • ✓ AI Memory — remembers past conversations per customer
  • ✓ AI Auto-Reply — context-aware intelligent responses
  • ✓ Trained on your business knowledge base
  • ✓ Handles FAQs, pricing & booking questions 24/7
  • ✓ Hands over to a human agent when needed
Add to any package
+RM100/month
Add AI to My Plan Works with Pulse & Amplify

💳 Message Credits (Charged by Meta)

Message credits are charged directly by Meta (Facebook) at approximately ~RM 0.40 per message. Pricing may vary by country and message type.

View Official Meta Pricing →

📋 What We Provide

We rent the panel/platform to you for managing broadcasts, automation, multi-agent inbox, and WhatsApp Co-Existence setup. Credits for sending messages are billed separately by Meta.

FAQ

Frequently Asked Questions

Common questions about our WhatsApp Official API & Co-Existence service.

Q

What is WhatsApp Co-Existence mode?

WhatsApp Co-Existence is a Meta-supported setup that lets you use the WhatsApp Business App on your phone and the WhatsApp Business API on our platform — at the same time, with the same number. You don't have to give up the phone app to use bulk broadcasting and automation anymore.

Q

What does the AI Memory & Auto-Reply add-on do?

For an extra RM 100/month, our AI layer remembers each customer's past conversations and replies intelligently based on that context — not generic canned responses. It's trained on your business info to handle FAQs, pricing, and booking questions 24/7, and hands over to a human agent whenever the conversation needs one.

Q

What's the difference between WhatsApp Business App and WhatsApp API?

WhatsApp Business App is free but limited to 256 contacts per broadcast and requires manual operation. WhatsApp Business API allows unlimited broadcasts, automation, multi-agent support, and integrations. With Co-Existence mode, you can use both together.

Q

How much does it cost to send messages?

Message credits are charged directly by Meta at approximately ~RM 0.40 per message. Our monthly fee (from RM 28) covers the platform/panel rental only. Replies within 24 hours of customer's last message are free.

Q

Is this an official or unofficial WhatsApp solution?

This is a 100% official WhatsApp Business API solution, activated through Meta-approved channels and running on our in-house platform. Co-Existence mode is also fully Meta-supported — no risk of account bans or suspensions.

Q

Do I need to get message templates approved?

Yes, WhatsApp requires message templates to be approved by Meta before sending broadcasts. We will help you craft and submit templates for faster approval.

Q

Can I still use WhatsApp on my phone after activation?

Yes — with Co-Existence mode enabled. You can keep using the WhatsApp Business App on your phone while our platform runs broadcasts and automation on the same number. This is the biggest advantage of Co-Existence over traditional API migration.

Q

How long does setup take?

Setup typically takes 3-5 business days. This includes Facebook Business verification, WhatsApp number activation, Co-Existence configuration, and platform onboarding. We guide you through every step.

Q

What support do you provide?

We provide local support in Malaysia via WhatsApp, email, or call. We help with setup, Co-Existence activation, template approval, automation configuration, and troubleshooting — no overseas ticket systems or timezone delays.

Get Started with WhatsApp Official API & Co-Existence

Looking to upgrade from WhatsApp Business App to WhatsApp Official API — without losing phone access? Contact our team today. We will guide you from setup to Co-Existence activation — step by step.

📞 Call Us Now 💬 WhatsApp Us
📞
Phone(03) 2935 9999
📧
Email[email protected]
📍
LocationKuala Lumpur, Malaysia
✓ Official WhatsApp API ✓ WhatsApp Co-Existence ✓ AI Memory & Auto-Reply ✓ Built In-House ✓ Local Support in Malaysia
GC Tech
GCTECH
IT Solutions Malaysia

A trusted Malaysian IT agency delivering web design, SEO, AI search optimization, WhatsApp marketing platforms, custom web apps, networking, and CCTV — all under one roof.

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